Following maintenance activities are offered:
- Adaptation to technology changes – modifying the system according to changes in the software environment, e.g. implementation of new versions of the operational system or the database management system;
- Software enhancement – implementation of specific customer requirements;
- Bug fixing – diagnosing, fixing bugs and solving problems;
- Prevention action – increasing software stability, maintainability or reliability to prevent predictable future problems.
All maintenance requests are reported in the Problem Report Form below and tracked in a maintenance register.
Problem Report Form